Thank you for your visit and for choosing to shop with us at www.upwardint.com. We're pleased to provide you with our Shipping Policy, which outlines the terms and conditions governing our shipping procedures.
We ensure that all orders are swiftly processed within a span of 2-3 business days. Please note that shipments are not dispatched or delivered during weekends or holidays. In the event of a high order volume, there may be a slight delay in the shipment. We kindly request that you allow for some additional transit days for the delivery of your order. Should there be a significant delay in the shipment of your order, rest assured that we will promptly get in touch with you via email or telephone.
The shipping charges for your order will be meticulously calculated and clearly presented at the checkout stage. While we strive for timely delivery, occasional delays can occur.
Upward Biotechnology International does not assume responsibility for any products that may become damaged or lost during the shipping process. If you happen to receive your order in a damaged condition, please ensure you promptly contact the shipment carrier to initiate a claim. We kindly request that you retain all packaging materials and the damaged goods for the claim process.
For detailed guidance on the procedures for returning your order, we invite you to consult our Returns Policy. To maintain consistency, please update your website and email addresses to www.upwardint.com.
We are delighted that you have chosen Upward Biotechnology International for your shopping needs. Should you have any further inquiries or concerns, please do not hesitate to get in touch with us.